My Pecs

My PECS Support Center - Frequently Asked Questions (FAQ)

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Frequently Asked Questions (FAQ)
Q: What is
MyPECS is a free service that provides a catalog of PECS cards that you can tag, rate, print, and download. We have professional artists, a talented IT team, and outstanding support representatives who have come together to service a growing need for alternative communication material. Our catalog is largely made up customer requests and is growing daily. If you find our free services useful, please help to spread the word so others can take advantage of all we have to offer.

Q: Why was created?
MyPECS was designed and developed to fill a hole in a very important niche. Simply put, there aren't many websites available that offer professional quality PECS cards for free. Those that do have offer a handful of cards under websites with limited functionality. We have some talented minds that have come together to offer the best in PECS cards at no charge to our users. We exist because there is a need. We're free because we understand that need.

Q: Does sell products?
At this time we do not sell any products directly through the MyPECS website. We do allow advertisers to put ads in front of our users and those advertisers may sell products and services. At some point in the future we may offer some products or services for a fee, such as lamination services or selling CDs with our entire PECS card catalog. In no way will it affect our underlying principals of offering our entire PECS catalog online for free. Rather, paid services will complement our existing free service.

Q: Does it cost anything to use the services?
Absolutely not! Our founding principal is that every man, woman, and child deserves communication. Charging a fee to provide a voice to those in need goes against everything we believe in. Our service is, and always will be, free.

Q: Doesn't running a website cost money? How can it be free?
Providing the quality services of does come at an expense, including employee and hosting costs. is able to bring this service to you for free because we make money off advertising dollars. The more visitors this site gets, the more we make in advertising revenue. Our goal is to provide the BEST service and BEST tools available anywhere on the web. We want you to tell your friends and colleagues about! This site is designed for anyone who needs high quality PECS cards for free. Your feedback on how we can improve is both welcome and appreciated.

Q: I can't seem to find the PECS card I need. Can I request one to be created for me?
The vast majority of PECS cards in the MyPECS catalog are a result of user requests. If you cannot find the card you need, please use our online request form to make a request. There is no limit in the number of requests you make, but we ask that you search our catalog first to make sure the PECS card your requesting is not already available.

Q: Who do I contact if I'm experiencing technical difficulties?
If you experience any technical difficulties while using the website, please report them to our technical support staff.

Q: Who do I contact if I have a suggestion or question?
We want this to be the best service and website available to you, and you're support and feedback are always welcome! If you need to contact with a question, comment, or suggestion, please visit our support page or use our online feedback form to send your message from within this site.
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